Home Media
Help with Videos and Photos tabs, search behavior, featured cards, thumbnails, dates, and playback labels.
Technical Support
VIDO Support
Support is available for VIDO’s video and photo tabs, diary creation, saved diary entries, private collection filters, playback behavior, subscription access, and coin balance display.
What we can help with
Focused assistance for the app flows shown in the screenshots.
Diary
Help with empty diary state, creating a new diary, saving title and note text, and applying Video or Photo tags.
Private Collection
Help with the Private Collection screen, including All, Videos, and Photos filters and local collection display.